DOCUMENT:Q172269 05-SEP-1997 [vbwin] TITLE :PRB: GPF Using VB4 16-Bit Menu Editor Under Windows 95 PRODUCT :Microsoft Visual Basic for Windows PROD/VER:WINDOWS:1.1,4.0 OPER/SYS:WINDOWS KEYWORDS:EnvtDes vb416 VB4WIN ====================================================================== --------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual Basic Professional and Enterprise Editions, 16-bit only, for Windows, version 4.0 - Microsoft IntelliPoint software version 1.1 --------------------------------------------------------------------- SUMMARY ======= When running the 16-bit version of Visual Basic 4.0 under Windows 95, a General Protection fault may be generated on entering the Menu Editor inside the design environment. This is caused by an interaction between Visual Basic and the IntelliPoint mouse driver, version 1.1. MORE INFORMATION ================ The GPF has been noted at address 001c:000018d4 in module User.exe but may occur at other addresses with different system configurations. No similar problems have been noted using applications generated with Visual Basic 4.0 16-bit edition on systems with the IntelliPoint software installed. The problem is confined to the design environment. STATUS ====== Microsoft has confirmed this as a problem in the Microsoft products listed at the beginning of this article. This will be updated as more information becomes available. WORKAROUND ========== Uninstall the IntelliPoint mouse software and upgrade to version 2.0 or later. ====================================================================== Keywords : EnvtDes vb416 VB4WIN Version : WINDOWS:1.1,4.0 Platform : WINDOWS Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1997.